Bluetooth mouse not working in Windows 10

Windows 10 is new and improved, but one thing that hasn’t changed much for most users is Bluetooth mouse functionality. While Microsoft has made it possible to use any Bluetooth device with the operating system, not every user knows how to go about doing this or what settings need tweaking in order to make it work properly. Here are some steps you can take if you’re having trouble getting your computer set up with a compatible wireless mouse.

Many users are encountering issues with Bluetooth mice not working in Windows 10. This issue is due to Microsoft’s newest operating system update, which has caused problems for many peripherals that were previously compatible with Windows 7 and earlier versions of the OS.

The “bluetooth mouse not working but connected” is a problem that has been present for a while. There are many solutions to fix the issue, but it can be fixed by using the Bluetooth settings of your device.

Ivan Jenic’s contribution

Expert in Troubleshooting

Ivan has dived deep into knowing this operating system, with a specialize in drivers and driver problems, thanks to his passion for all things Windows and his natural curiosity. When he isn’t tackling, he is… Continue reading

This page was last updated on November 3, 2021.

Originally published in March 2019

  • Bluetooth mice are a terrific alternative to the laptop touchpad and are ideal for a cable-free workstation. 
  • There are a variety of reasons why a Bluetooth mouse may cease operating, one of which is a malfunctioning driver.
  • Visit our Mouse page if you’re seeking for information about friendly computer rodents.
  • Our Tech Tutorials Hub should be bookmarked since it contains answers to a variety of different PC issues.

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If you don’t want to use your laptop’s touchpad, a Bluetooth mouse may help.

However, some customers have experienced issues with their Bluetooth mouse after upgrading to Windows 10, so we’re here to give a few of options.

Here are some more issues with your Bluetooth device that you could run into:

What is the best way to repair Bluetooth mouse issues in Windows 10?

  1. Bluetooth Drivers must be updated
  2. Change the settings for Power and Sleep.
  3. Verify that the Bluetooth service is active.
  4. Run the troubleshooter for your system.
  5. Turn on the Bluetooth mouse again.
  6. Alter the frequency of your mouse.
  7. Reverse your drivers’ actions.
  8. Change the choices for power management.
  9. Bluetooth signal optimization
  10. Windows Updates should be checked.

1. Install the latest Bluetooth driver.

  1. Open Device Management by going to Search and typing device manager.
  2. Locate your Bluetooth mouse, right-click it, and choose Update driver software from the menu.1635950791_103_Bluetooth-mouse-not-working-in-Windows-10
  3. If any updates are available, install them.
  4. Try connecting your Bluetooth mouse again after restarting your computer.

Installing the incorrect driver version might permanently harm your computer. As a result, we recommend utilizing a specific program to update drivers automatically.

1635950792_707_Bluetooth-mouse-not-working-in-Windows-10

DriverFix

Automatic driver updates and patches will keep your PC working smoothly.

2. Modify the Power and Sleep options.

  1. Open the Settings app and choose System from the drop-down menu.
  2. Go to the Power & Sleep section.
  3. Uncheck both the Stay connected to WiFi when sleeping on battery power and the Stay connected to WiFi while sleeping while plugged-in choices.1635950792_672_Bluetooth-mouse-not-working-in-Windows-10

3. Verify that the Bluetooth service is active.

  1. To enter the elevated Run command line, use Windows key + R.
  2. Type services.msc into the command prompt and hit Enter.
  3. Go to the Bluetooth help service.1635950793_47_Bluetooth-mouse-not-working-in-Windows-10
  4. It’s ok if it’s set to Started. If not, right-click and choose Start from the drop-down menu.

4. Run the troubleshooter for the system.

  1. Open Settings.
  2. Select Update & Security from the drop-down menu.
  3. From the left pane, choose Troubleshoot.1635950794_685_Bluetooth-mouse-not-working-in-Windows-10
  4. Under the Bluetooth icon, choose Run the troubleshooter.
  5. Pay attention to the directions.

5. Turn on the Bluetooth mouse again.

  1. Open Control Panel by going to Search and typing control panel.
  2. Select Bluetooth Devices from the Hardware and Sound menu.
  3. Choose Remove after selecting your Bluetooth mouse.1635950795_437_Bluetooth-mouse-not-working-in-Windows-10
  4. Click Add, reset the device, check the box that says My device is ready to be discovered, and then click Next.
  5. Restart the device if it isn’t detected the first time. Select the device when it has been discovered, and then click Next.
  6. Follow the wizard’s installation instructions.

Note: Make sure the gadget is switched on and that the batteries aren’t dead. Check that your gadget is switched on and connected to the computer correctly.

Also, make sure your device can be found. Check to see whether you installed the device with the proper software; if not, reinstall it with the correct application.

6. Alter the frequency of your mouse.

Frequency interruptions are a problem with wireless mouse. That is also something that may happen to your mouse.

To alter the frequency of your mouse, open your mouse utility program, search for the option to modify mouse frequency, and change it from 500 Hz to 250 Hz.

7. Reverse your drivers.

  1. Open Device Manager by right-clicking the Start button.
  2. Make a search for your Bluetooth mouse.
  3. Choose Properties from the context menu when you right-click your Bluetooth driver.
  4. Select Roll back driver from the Driver tab.Bluetooth-mouse-not-working-in-Windows-10
  5. Follow the on-screen directions for the rest of the process.
  6. Your computer should be restarted.

Change the power management choices as necessary.

  1. Go to Device Manager by right-clicking the Start button.
  2. To access the properties of the USB Hub device in Device Manager, double-click it. 1635950795_258_Bluetooth-mouse-not-working-in-Windows-10
  3. Uncheck the box on the Power Management tab. To conserve energy, allow the computer to switch off this gadget. To save your changes, click OK. 1628241889_954_How-to-efficiently-fix-a-lagging-mouse-in-Windows-10

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Keep in mind that you must repeat these instructions for all USB Hub-connected devices.

9. Make the Bluetooth signal as strong as possible.

Maybe the problem is technical in nature, and there’s nothing wrong with your setup or software.

If none of the alternatives above work, ensure sure nothing is obstructing your Bluetooth signal. Here are some things to remember:

  • Close the distance between your wireless mouse and the wireless transceiver.
  • If your keyboard and mouse are both wireless, make sure they’re at the same distance from the transceiver.
  • Invert or turn the transceiver on its side.

10. Make sure Windows is up to date.

Microsoft regularly distributes numerous drivers via Windows Update in addition to normal system updates. As a result, there’s a potential that a new driver for your Bluetooth devices (mouse) is nearing completion.

If you haven’t been able to install it using the Device Manager, you should try Windows Update.

System stability is another advantage of getting the newest Windows 10 updates.

If your Bluetooth mouse stops functioning due to a flaw in your system, Microsoft may provide a remedy as part of a future update.

1635950797_506_Bluetooth-mouse-not-working-in-Windows-10

To check for updates, open the Settings app, choose Windows Update, then click Check for Updates.

That’s all there is to it; I hope at least one of these options assisted you in resolving the Bluetooth mouse issue in Windows 10. If you have any questions or comments, please leave them in the box below.

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The “microsoft mouse not working” is a problem that many people have been experiencing. Microsoft has released a fix for the issue, but it is only available to enterprise customers of Windows 10.

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Frequently Asked Questions

How do I get my Bluetooth mouse to work on Windows 10?

A: If you recently upgraded to Windows 10, then your mouse may be unable to connect with the computer. There is a quick fix for this issue by uninstalling and reinstalling your Bluetooth drivers.

Why is my Bluetooth mouse not working?

A: The first thing you want to make sure is that your Bluetooth mouse has a battery. If it does, then the power button on the bottom of your controller might be pressed in or not working correctly. You can also check with your operating systems bluetooth settings if there are any issues by looking for an error message when trying to connect devices.

Why is my wireless mouse not working Windows 10?

A: In order to use a wireless mouse with Windows 10, you must connect the device via Bluetooth or an adapter. If it is not connecting, please follow these steps: 1) Click on your start button and then type Device Manager in search bar 2) Under Hardware category of Device Manager window click on Mouse 3) Right-click on the first entry name (the one that says Microsoft IntelliMouse Explorer 3.0 ) and select Properties from context menu

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