Office keeps asking me to sign in on Windows 10

Windows 10, the latest version of Microsoft’s operating system has been a little bit problematic for office workers.

The “why does microsoft office keep asking me to sign in” is a question that many people have been asking. Microsoft has released an article on their website with some fixes for the problem.

Office keeps asking me to sign in on Windows 10


Milan Stanojevic is a writer who lives in Belgrade, Serbia.

Expert in Windows and Software

Milan has been fascinated by computers since he was a youngster, and this has led him to be interested in all PC-related technology. He worked as a front-end web developer before joining WindowsReport. Continue reading

This page was last updated on November 17, 2021.

Publish date: July 2020

  • It’s time to intervene if Office seems to be trapped on a never-ending sing-in loop.
  • Check out the solutions listed below to quickly restore control of your emails and other Office products.
  • Is it possible that we’re getting ahead of ourselves? Take a look at this Office Installation Guide if you didn’t make it through the installation phase.
  • Also, don’t be afraid to check out our Microsoft Office Hub.



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Many individuals use Office programs on a regular basis, however some users have complained that it continues prompting them to sign in. This is a frustrating issue, and we’ll teach you how to repair it on Windows 10 in today’s post.

Office may repeatedly prompt you to sign in or enter your password. This is a minor but inconvenient issue, and while we’re on the subject of Office and login troubles, here are some other issues that customers have reported:

  • Outlook 2016 continues prompting you for your password. Office 365 is a cloud-based version of Office. If your credentials are incorrect, you may encounter this issue. Open Credential Manager and modify Outlook-related credentials to resolve the problem.
  • Even when the password is correct, Outlook continues asking for it – This issue might be caused by your email profile. It’s possible that your profile may get corrupted, in which case you’ll need to rebuild it to repair the problem.
  • Office 365 continues requesting credentials, won’t remain logged in, and the login screen keeps appearing – These problems have been reported by several users on their computers. However, by using one of our solutions, you should be able to resolve the majority of problems.
  • If Office 2016 continues asking you to sign in, you may need to modify your credentials in Credential Manager. The issue will be rectified as a result of this.

What should I do if Office continues to ask for my password?

  1. Examine your qualifications.
  2. Make use of a third-party program.
  3. Attempt to use a different email client.
  4. Delete your account credentials, then delete and rebuild your email profile.
  5. Delete any shared calendars that are no longer in use.
  6. Verify that encryption is turned on.
  7. Manually enter the password in Credentials Manager.
  8. Change the login format if necessary.
  9. Make sure you’re using a password for the app.
  10. Upgrade to the most recent version of Office.

Check your credentials first.

If Office continues asking for passwords, users say the issue might be with the Credentials Manager.

There was apparently a Generic Credential with Session Persistence. As a consequence, as long as you were logged in to Windows, you were signed in to Outlook.

You’ll be prompted to login back into Office after signing out. This might be a bothersome problem, but there is a solution. To resolve this issue, just locate and remove the offending credential.

Now you must regenerate the credential using the same settings as before, but this time ensure sure Persistence is set to Enterprise.

To go to the Credentials Manager, follow these steps:

  1. Enter control panel by pressing Windows Key + S. From the list of options, choose Control Panel. Office-keeps-asking-me-to-sign-in-on-Windows-10
  2. Go to the Credential Manager after the Control Panel has opened. 1637168408_18_Office-keeps-asking-me-to-sign-in-on-Windows-10

You should be able to locate and recreate the faulty credentials once you open it.

2. Make use of a tool for repair and recovery.

It’s wonderful to see that so many people who need to recover lost data have access to data restoration software for Office.

Data recovery and restoration is always advantageous since it allows you to successfully retrieve and secure important information. There are a number of data recovery technologies that can efficiently restore data that has been destroyed.

Because such a tool is intended to repair and recover damaged and corrupted PST files and ensure maximum data recovery, it should only be used as a last resort option after all other procedures have failed.

3. Make an effort to use a different email client.

If Office continues prompting you to sign in, the problem might be with Outlook. If none of our earlier suggestions appear to be working, you may want to explore switching to a different email client.

In essence, an email client should sync its data, such as emails and contacts, as rapidly as possible to give you a glance, and if it doesn’t, there may be a problem with the client itself. It’s conceivable that your email program has become corrupt.

Whether you’re using an email client for business or personal purposes, there are certain basic needs that must be met. We highly suggest you to check into the alternatives to the most up-to-date and reliable email software for Windows 10.

4. Delete your account credentials, then delete and reestablish your email profile.

If Office continues requesting that you sign in, the issue might be with your email profile. After updating to the latest version of Office, several customers have experienced this problem.

Their email profile became corrupted as a result of the update, and they were obliged to reconstruct it in order to fix the situation.

Users recommend removing any Microsoft Office credentials before rebuilding your profile, so you may want to do that. After that, you just need to delete your profile by following these steps:

  1. Go to File > Account Settings > Manage Profiles in Outlook.
  2. Select Show Profiles from the drop-down menu.
  3. Remove your profile by selecting it and clicking the Remove button.

After that, all you have to do now is establish a new Outlook profile. This is a rather straightforward process that may be accomplished by following these steps:

  1. Start Outlook. Go to File > Account Settings > Manage Profiles > Show Profiles > Add to add new profiles to your account.
  2. Click OK after entering the desired profile name. To finish the account creation procedure, follow the directions on the screen.

Check whether the issue persists when you establish a new account. This approach has been reported to work by many people, so you may want to give it a go.

5. Remove any shared calendars that are no longer in use.

Due to an outdated shared calendar, some users noticed that Office constantly requesting them to sign in. The calendar was apparently created as a SharePoint list, which resulted in the log in difficulty.

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To resolve the issue, users only had to uninstall the calendar, and the issue was resolved. Delete any old shared calendars that you aren’t using, and the problem will be fixed.

6. Verify that encryption is turned on.

Users claim that if the encryption function isn’t turned on, this problem might occur. Encryption is recommended for keeping your emails secure from outside parties.

Several consumers said that by not employing encryption, Office kept prompting them for their password on their PC.

This may be a bothersome problem, but it can be resolved by performing the following:

  1. In Outlook, go to Account Settings.
  2. Go to the Change settings > More Settings > Security tab now.
  3. Enable the option Encrypt data between Microsoft Outlook and Microsoft Exchange.

The issue should be totally rectified after activating this functionality, and everything should start operating again.

How to Keep Office 2016 Loyal? Don’t modify your behaviors; instead, use this incredible guidance to remove the problems.

7. In Credentials Manager, manually enter the password.

The Credentials Manager saves all of your passwords on your computer, however it may sometimes malfunction. Certain apps, such as Microsoft Office and Outlook, may have difficulty as a result of this.

If Office continues prompting you to sign in, try the following steps to resolve the issue:

  1. Open the Credential Manager application. Solution 1 explains how to accomplish it in detail, so go there for more information.
  2. Once Credential Manager is open, manually input your password in all instances where your email address is saved. Close Credential Manager after saving your changes.
  3. Enter percent localappdata percent by pressing Windows Key + R. Click OK or press Enter. 1637168409_862_Office-keeps-asking-me-to-sign-in-on-Windows-10
  4. Go to the MicrosoftOutlook directory and open it. Find the file Autodiscover.xml. Don’t be fooled by the fact that this file’s name may include an array of characters and numbers. Rename or move this file to a new place.
  5. Launch Outlook after that, and it should start without any prompts.

This method is a little more complicated, but people have claimed that it worked for them, so give it a go.

8. Experiment with different login formats.

If Office continues prompting you for a password, you may be able to resolve the issue by simply changing the login format. A few of users noted that merely changing the login format solved the issue with the login screen.

They have to use the following format instead of their email address:

The problem was totally remedied once they changed their login format, and everything began functioning again.

9. Make sure you’re using a password for the app.

Because you don’t use an app password for Outlook, Office may constantly asking you to sign in. The App Password function is useful since it creates a unique password that you’ll only use for Outlook.

As a consequence, even if a hacker obtains your Outlook password, they will be unable to get access to your account.

To create an app password, follow these steps:

  1. Navigate to the Security fundamentals section of your Microsoft account page.
  2. Select More security choices now.
  3. Create a new app password by going to App passwords and clicking Create a new app password.
  4. On your screen, a password generator will now display. In Outlook, create a password and use it instead of your usual password.

After that, Outlook should function normally again, and you won’t have to bother with the login screen.

10. Install the most recent version of Office.

Microsoft is aware of the problem, according to users, and it’s conceivable that it’s already been resolved. If Office continues prompting you for a password, you may be able to resolve the issue by simply upgrading to the most recent version.

It’s really easy to accomplish, and all you have to do is follow these steps:

  1. Open any Office program.
  2. To update your account, go to File > Account > Update Options > Update Now.
  3. Office will download and install any available updates.

Check whether the issue persists after the updates have been deployed.

If Office continues asking you to sign in, the problem is most likely with your credentials; nonetheless, we hope you were able to resolve it using one of our options.

Please share your experiences with us in the comments box below.

Remote-Desktop-stops-working-in-Windows-10 Are you still experiencing problems? Use this tool to fix them:

  1. Download this PC Repair Tool (download starts on this page).
  2. To detect Windows faults that may be causing PC difficulties, click Start Scan.
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The “why does office 365 keep asking me to sign in on iphone” is a question that many users have been asking. Microsoft has released an article explaining the issue and how to fix it.

Frequently Asked Questions

How do you get Microsoft to stop asking me to sign in?

A: You cant. Thats how they make money, by selling their software and services to you for free. They are a company that makes the most profit out of advertising rather than selling it themselves so there isnt much point in getting mad at them either.

Why does Microsoft Office keep asking for my credentials?

A: Microsoft Office is asking for your credentials because it has determined that the software requires to process your files in order to function properly, and in doing so it needs permission from you.

How do I fix Microsoft Office sign in problem?

A: Microsoft has a lot of problems with their sign in system and it is not something that can be fixed easily. You might need to reset your password by going into settings, then accounts on the left hand side and clicking account info to change passwords.

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